Frequently Asked Questions

Do you do direct billing? Is it rude to fall asleep? We’ve got the answers.

Here are some common questions we here. If you have others, please don’t hesitate to ask us.

Do you do direct billing?

Yes we do! Please see our home page for Insurance companies to which we direct bill. We do not direct bill to ICBC, WCB or MSP. The insurance companies that we can direct bill to on your behalf is:

  • Blue Cross
  • Manulife
  • Sun Life Financial
  • Great-West Life
  • Johnston Group
  • Johnson Inc.
  • Chambers of Commerce Group Insurance
  • Cowan
  • Desjardins Insurance
  • First Canadian
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Manion
  • Maximum Benefit
What is an RMT and how are you different from a masseuse?

RMT stands for Registered Massage Therapist. To use the term massage therapist in British Columbia, you must have completed and passed a 2000-3000 hour course, a rigorous 6 hour written exam and a 3 hour practical exam through the College of Massage Therapists of BC. As RMT’s we are under the umbrella of BC Medical Services. We have extensive education and knowledge of the musculoskeletal system and nervous system.

A body worker or masseuse is someone who does massage. There is no regulatory body governing people that provide this service.

Can children receive massage?

Absolutely! Anyone from infancy to advanced age can benefit from massage. A treatment is tailored to each individual. Naturally, a massage for a 250 pounds, male athlete is different from a massage for an eight year old child. Parents are welcome to stay in the room. Consent is always requested, and can be withdrawn at any time during treatment. Whether a child or adult is being treated, you must always feel safe during your treatment.

How can massage help me?

Please see Conditions for some reasons you may want to book an appointment.

Do I have to take my clothes off?

You do not have to take your clothes off. Most people disrobe to underwear and some take everything off. When I receive a massage, I usually take everything off because it is more comfortable for me. But for some people, this isn’t comfortable! What is most important is that you feel comfortable and safe. We can provide treatment clothed or not clothed. Either way, your modesty is protected with sheets and blankets.

When receiving acupuncture, depending on area treated, parts of your body will be uncovered, with consent. Your therapist will always ask you first. You can provide or not provide consent, and withdraw consent at any time.

Do I have to talk to my therapist during treatment like my hair stylist?

That is entirely up to you. Personally, I think you will have a better experience if you get out of your head and simply reside in sensory experience and not talk. But conversation is great too. You develop a relationship with your therapist, and it is natural to want to connect through conversation.

Is it ok to fall asleep?


Why do I get a headache after massage sometimes?

There are nerves and blood vessels very close to, and running through muscles. If you have a headache for a few hours after a neck massage, that is normal and ok, as long as you experience overall benefit. A headache that lasts for 8 hours or more means your therapist likely went too deep. Let them know next time.

There are other factors that affect how you feel after massage: Did you drink lots of coffee that day? Did you drink water before and after massage? These are just a couple of factors that affect your massage experience.

Why am I sore after massage?

It is like working out. A little soreness is normal. If you are sore for a couple of days, just like your workout, the treatment may have been a little too deep. This can be largely prevented if you make sure you drink adequate water before and after treatment. Dehydrated muscles are more likely to be sore after massage than well hydrated muscles.

Yoga is for skinny bendy people. I don’t think it is for me…

No, no! This isn’t true!” But alas, the yoga we see in the media is truly for skinny, bendy people, absolutely elitist and inaccessible to many.

However, the value in a yoga pose is not in achieving the external form. Key actions from deep within the body that may or may not end up looking like a yoga pose are where the benefits lie. If you simply remain anchored to your breath, intention and will, you access greater strength and control in your body. You will be amazed at how accessible yoga actually is. Let us help you navigate your practice.

Come home to yourself. Book an appointment today.